{GLOS:fax} case study
Faxes by email saves solicitor's blushes

The traditional fax machine is an invaluable communications tool for one of our clients... a solicitor who works in sole practice in a busy market town. However, {GLOS:fax} has made a significant difference to his business, reducing stress and giving him extra flexibility.

The challenge

The solicitor regularly receives lengthy fax messages that need urgent attention. However, senders often find his fax number is busy, delaying what can be a time-sensitive process. To make matters worse, messages are often transmitted by mistake several times over, occupying the fax machine - and causing it to run out of paper. Worse still, these instances occur when the solicitor is away from the office.

The solution

Rather than employ someone specifically to tend his fax machine while he's away from the office, the solicitor chose {GLOS:fax}.

Business benefits